Voice AI Intent

Field adjusters are often on-site, hands full with cameras and clipboards. The voice assistant enables natural language interaction with ClaimCheck without touching a keyboard or screen.

What You Can Do with Voice

The voice assistant understands natural language and can perform a wide range of actions.

Query Claims

"Show me all open claims for Evergreen Indemnity" or "What's the status of claim 2024-0089?"

Search Filter

Create Entries

"Log 2 hours of work on this claim" or "Add a note that the insured was contacted today."

Time Entry Notes

Get Summaries

"What's my total unbilled time?" or "How many claims did I close this month?"

Analytics Reports

Update Status

"Mark this claim as first contact made" or "Close claim 2024-0089."

Status Change

Date Filtering

"Show claims from last month" or "What invoices are due this week?"

Date Ranges Time-Based

Multi-Turn Conversations

Ask follow-up questions naturally. "What about Harbor Shield?" after asking about Vermont claims.

Context Aware

Voice Overlay Experience

The voice interface appears as an overlay, ready whenever you need it.

app.claimchk.com/claims
Voice Assistant
Listening...
You
Show me all Evergreen Indemnity claims from last month
ClaimCheck AI
I found 8 claims for Evergreen Indemnity from December 2025. Would you like me to show the details or filter by status?
You
Just the open ones
ClaimCheck AI
There are 3 open claims for Evergreen Indemnity from last month:
  • CLM-2024-0089 - Taylor Reed
  • CLM-2024-0076 - Riley Park
  • CLM-2024-0071 - Taylor Reed
Type or speak your request...

Multi-Turn Conversation Example

Follow Taylor as they use voice to manage their workday while on-site.

1

Activate Voice Assistant

Taylor presses the microphone button or uses a keyboard shortcut to activate the voice overlay.

Quick Activation Keyboard Shortcut
2

"What claims do I have today?"

Taylor speaks naturally. The assistant responds with a list of assigned claims requiring attention today.

Natural Language Personalized Results
3

"Tell me about the Evergreen Indemnity one"

The assistant understands context from the previous question and provides details about that specific claim.

Context Aware Follow-Up Query
4

"Log 3 hours on that claim"

Still in context, Taylor logs work time. The assistant confirms: "I've logged 3 hours at your hourly rate on CLM-2024-0089."

Action Taken Time Logged
5

"Add a note: inspection complete, photos uploaded"

The assistant adds a timestamped note to the claim's activity timeline.

Note Added Activity Logged
6

"Update status to first report sent"

The claim status is updated. The assistant confirms: "Claim CLM-2024-0089 is now marked as First Report Sent."

First Report Sent
7

"What's next?"

The assistant moves on: "Your next claim is CLM-2024-0092 for Harbor Shield at 123 Oak Street."

Workflow Guidance Next Task

Voice That Just Works

Designed to understand you clearly and respond intelligently, every time.

Works on Any Device

Use voice on your desktop, laptop, tablet, or phone. Works in Chrome, Edge, Firefox, and Safari.

Accurate Recognition

Industry-leading speech recognition understands accents, insurance terminology, and natural conversation.

Smart Responses

Understands complex requests and remembers context throughout your conversation—like talking to a knowledgeable assistant.

Sample Voice Commands

Try these commands to get started with the voice assistant.

Querying Claims

  • "Show me all open claims"
  • "What claims are assigned to me?"
  • "Find claims for Summit Assurance"
  • "What's the status of claim 2024-0089?"

Filtering & Dates

  • "Claims from last month"
  • "What did I work on yesterday?"
  • "Closed claims this week"
  • "Invoices due in the next 7 days"

Taking Actions

  • "Log 2 hours on this claim"
  • "Add 30 miles to claim 0089"
  • "Mark as first contact made"
  • "Add a note: called insured, left voicemail"

Getting Summaries

  • "What's my total unbilled time?"
  • "How many claims did I close this month?"
  • "Summary of my workday"
  • "What's the total value of open claims?"

Why Voice Changes Everything

Hands-Free Operation

Field adjusters can interact with ClaimCheck while holding cameras, clipboards, or driving between sites.

Faster Data Entry

Speaking is faster than typing. Log time, add notes, and update status in seconds instead of minutes.

Natural Interaction

No need to learn complex interfaces. Just ask questions the way you'd ask a colleague.

Understand User Roles

See how different roles (Admin, Office Manager, Adjuster) have tailored experiences in ClaimCheck.