Billing Intent

Billing should be automatic, not a bottleneck. ClaimCheck's fee schedule engine calculates charges instantly based on carrier rules, and generates professional invoices with one click.

Flat Rate vs. Time & Expense

ClaimCheck supports both common billing models used in the insurance adjusting industry.

Flat Rate Billing

A fixed fee based on the claim amount range. Simple, predictable, and automatic.

  • Auto-calculated from fee schedule
  • No time tracking required
  • Best for smaller claims
Example
Claim in Tier B = Carrier Rate flat fee

Time & Expense Billing

Itemized billing based on actual hours worked plus expenses incurred.

  • Hourly rate tracking
  • Mileage and expense logging
  • Best for complex claims
Example
Hours + Miles = Total

Configuring Carrier Fee Schedules

Each carrier can have their own unique fee schedule. Set it once, and billing is automatic forever.

1

Navigate to Carriers

From the main navigation, click on "Carriers" to see all insurance carriers in the system.

Admin Access
2

Select or Create Carrier

Click on an existing carrier like "Evergreen Indemnity" or create a new one with the carrier's name and details.

Evergreen Indemnity
3

Open Fee Schedule

Click "View Fee Schedule" to access the carrier's billing rules configuration.

Billing Rules
4

Define Fee Tiers

Create tiers based on claim amount ranges. Each tier specifies the flat fee for claims in that range.

Tier A = Rate A Tier B = Rate B
5

Set T&E Threshold

Specify the claim amount above which Time & Expense billing kicks in instead of flat rate.

Tier C+ = Time & Expense
6

Save & Apply

Save the fee schedule. All new claims for this carrier will automatically use these billing rules.

Auto-Applied Future Claims
Carriers
Evergreen Indemnity
12 active claims
Harbor Shield
8 active claims
Summit Assurance
5 active claims
Add Carrier
Fee Schedule - Evergreen Indemnity
Flat Rate Tiers
Tier A (Sample) = $XXX
Tier B (Sample) = $XXX
+ Add tier...
T&E Threshold
Claims over
Tier C → T&E
T&E Rates
Hourly Rate
$XX/hr
Mileage Rate
IRS rate
Cancel
Save Schedule
Auto-applies to all future claims

Generating an Invoice

Follow Dana as she generates and sends an invoice for a completed claim.

1

Review Unbilled Work Report

Dana opens the Unbilled Time Report to see all claims with completed work that hasn't been invoiced yet.

Total Unbilled
2

Open Claim Detail

Dana clicks on claim CLM-2024-0087 (Evergreen Indemnity, Tier B claim) to view the full details.

Evergreen Indemnity Fee Auto-Calculated
3

Verify Claim is Ready

Dana confirms the claim status is "Closed" and all documentation is complete before invoicing.

Closed All Docs Uploaded
4

Click "Generate Invoice"

Dana clicks the Generate Invoice button. The system creates an invoice using the fee schedule rules.

Auto-Calculated Tier Flat Rate
5

Review Invoice Preview

A preview modal shows the invoice with carrier details, claim information, and the calculated amount.

Professional Format PDF Ready
6

Send Invoice

Dana clicks "Send" to email the invoice PDF directly to the carrier's billing contact.

Email Sent PDF Attached
7

Invoice Tracked

The invoice is now tracked in the system with aging starting from the send date. It appears in aging reports.

0 Days Outstanding Tracking Started
Unbilled Time Report
CLM-2024-0087
Evergreen Indemnity - Closed
$XXX
CLM-2024-0085
Harbor Shield - Closed
$X,XXX
CLM-2024-0082
Summit Assurance - Closed
$X,XXX
Total Unbilled: $X,XXX
Claim Actions
Generate Invoice
Invoice Preview
INV-2024-0087 Jan 15, 2026
To: Evergreen Indemnity Insurance
Claim: CLM-2024-0087
Total Due: $XXX.XX
PDF
Send
Invoice Sent
INV-2024-0087 now tracking
0 days outstanding

Sample Invoice

Professional invoices generated automatically with all necessary details.

Invoice-2024-0087.pdf
C ClaimCheck
ABC Adjusting Services
123 Main Street
Burlington, VT 05401
INVOICE
INV-2024-0087
Date: Jan 15, 2026
Bill To
Evergreen Indemnity Insurance
Attn: Claims Billing
89 State Street
Montpelier, VT 05602
Claim Details
Claim #: CLM-2024-0087
Insured: Alex Thompson
Loss Date: Dec 20, 2025
Claim Amount: $X,XXX
Description Amount
Adjusting Services - Flat Rate Fee
Per fee schedule: Tier B (Sample)
$XXX.XX
Total Due $XXX.XX
Payment due within 30 days. Please reference invoice number INV-2024-0087 with payment.

Payment Tracking & Aging

Never lose track of outstanding invoices with automatic aging reports.

Payment Recording

When payment is received, record it against the invoice. The system tracks partial and full payments.

Full Payment Partial Payment

Aging Buckets

Invoices are automatically categorized: Current, 30 Days, 60 Days, 90 Days, 120+ Days.

30 Days 60 Days 90+ Days

Overdue Alerts

Dashboard warnings highlight invoices approaching or past due. Never miss a follow-up opportunity.

Dashboard Alerts

Aging Report View

At-a-glance visibility into outstanding receivables.

Accounts Receivable Aging

Current
$2,400
30 Days
$1,600
60 Days
$800
90 Days
$400
120+ Days
$0
Total Outstanding $5,200

Why Automated Billing Matters

Zero Calculation Errors

Fee schedules eliminate manual math. Every invoice is accurate, every time.

Instant Invoices

Generate professional invoices in seconds, not hours of manual work.

Capture All Revenue

Unbilled work reports ensure no completed work goes uninvoiced.

Explore Voice AI

See how the AI-powered voice assistant enables hands-free operation and natural language interactions.